ISO 9001:2015 is a international norm which refers to quality management, it is applicable to all organizations, regardless of the type of activity and the size of the organization.
It is based on 8 (eight) management principles who are a reflection of a good business practices. Their application improves the performance of the organization in its entirety
Eight management principles:
- Customer orientation
- Leading
- Involvement of people in achieving goals
- Process approach
- A systematic approach to management
- Permanent improvement
- Fact-based decision making
- Partner relationship with suppliers
https://www.plastform.hr/wp-content/uploads/2022/02/plastform-iso-9001-2015.pdf
“ Plastform ISO 9001:2015”
